Metrocrest Resale Store Manager

Metrocrest Services
Job Description
Position:            Resale Store Manager
Reports to:       Chief Financial Officer
Supervises:       Assistant Managers, Sales Associates, Drivers and Volunteers
Position Description:  Ensure excellent service through the selection, training, coaching and retention of high caliber employees focused on the Mission of Metrocrest Services.
Education and/or experience required:  Retail management experience and a bachelor’s degree preferred.
Specific responsibilities:
Overall Management & Leadership
  • Present a positive, professional image and demeanor at all times. Cultivate a team spirit.
  • Meet budgeted expectations
  • Involvement in various community activities on behalf of Metrocrest Services to include networking, speaking engagements at Chamber events, various businesses, organizations, etc. Hire, train, coach and schedule staff. Know, apply and comply with relevant labor laws. Know, apply and comply with MS policies
Store Operations
  • Ensure daily opening and closing procedures, including security alarms, are followed
  • Set and monitor objectives related to the receipt, pricing, tagging, and displaying of merchandise.
  • Develop recycling strategy.
  • Monitor inventory levels for maximum store profitability
  • Ensure prompt and courteous scheduling for pickup of donations and delivery of items sold
  • Ensure reconciliation of each cashier’s cash register and drawer.  Ensure deposits are made daily along with accurate daily preparation of Daily Sales report and Weekly Safe Count
  • Ensure cleanliness of store and work areas at all times
  • Work with Volunteer Manager  to solicit, train, schedule, and document volunteers
  • Address customer, donor and employee concerns/comments or other issues/suggestions for immediate and positive resolution. Timely submission of receipts from any and all purchases to accounting
  • Assign personnel to respond to security alarms
  • Provide necessary resources for all employees to do their jobs – supplies, training, assistance, etc.
Other duties as require
Contact Information
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